Hack Up's 10th Anniversary is 'just around the corner'.

The true creators of the Bespoke concept in supplements hits a milestone that puts a smile on many, many lips.

When Hickstead comes around this June 2022, it will have been exactly 10 years since we launched our website www.hackup.co.uk. I can remember well the sheer excitement of letting the secret out that we’d be working on for the previous 2 years and was already proving to be a winning concept. Competitors slammed us as ‘a flash in the pan’ saying the concept would never really take off and isn’t scalable anyway.
Well how wrong there were. We now have thousands of customers all over the UK and beyond with tens of thousand of horses, ponies and dogs relying on us for their individual needs.
Over the 10 years we have had no fewer than 65 people working for the business, many of whom are still customers and most who show their support for us on forums even today. We’re extremely grateful for their professionalism, enthusiasm and dedication. Hack Up Bespoke would not be where it is today without each and every one of you.
No one quite believed it was possible / true!! So we opened our home and business premises to everyone to see what we did in the form of ‘Open Days’ and takes through exactly how the process worked. Approx 500 people travelled from as far as Cornwall and Cheshire to see what we did and how it worked. We even took the open days out to different venues across the UK to meet customers and invite their friends to a slap up meal where we explained exactly what we did at Hack Up Bespoke

TEN REASONS why Bespoke is ‘Here to Stay’

1. It’s Common Sense. Our supplements are Bespoke to the individual horse’s requirements. A supplement that’s tailored to the individual is far more likely to work. It’s not just mixing pre-made formulas together and calling it ‘Bespoke’ it’s about the ability to add, remove or edit the amount and % of individual ingredients. This is still unique in the supplement industry.

2. The Bespoke are refinable as the situation changes for your horse / pony / dog through the year and from year to year.

3. We don’t use shops so the middleman margins are not required. We can then purchase the finest ingredients possible from all over the world and provide them at the best value for our customers.

4. All members of the team are horse / dog owners or enthusiasts. They know and love animals, so we get exactly where you’re coming from. The formulators are there when you need them to discuss your requirements.

5. There’s a Split Payment facility that helps customers to spread the cost over 3 months. We have total faith in the effectiveness of our products and it’s for this reason that we’re happy to offer it. Once again, we are the only company in the industry to provide this.

6. Points are earned with every purchase, that can be redeemed for branded clothes and Mounting Blocks. These are seen literally everywhere, from livery yard, to Tescos and even on the slopes in Meribel and Verbier.

7. Service that’s second to none. With every order comes a check up call or text to ensure we’re doing our job for you within just a few weeks. Your feedback is listened to and helps us modify our recommendations moving forwards, making them as effective as possible. Better never stops.

8. Once you’re happy with a Bespoke formula’s effects, we do our utmost to ensure a continued supply for you at the very best prices and carriage free too. Times are tough for millions and we’ll do our best to ensure your essential supplements don’t break the bank.

9. 80% of our sales are placed using our Buy & Book facility which means that deliveries are pre booked every 3 months throughout the year, in fresh instalments, carriage free and at the very best price. So now our focus is Customer Service, getting it right is top of our list.

10. We’re People with Passion for horses. The founder is an FEI and BD List 3 dressage judge who trains hundreds of people across the country to improve their test performances. Co Director Jayne competes regularly and successfully up to Advanced as does 12yo Katya up to Medium level. If you want something done, you ask a busy person.

How do YOU think we should celebrate this Anniversary???