Insist on a Bespoke formula that's tailored to your horse/pony/dog's specific situation.
We have dynamic legal labels that identify the correct % of protein, crude oil, ash and moisture as required by trading standards for EVERY Bespoke formula. We made it work, so you can get proper value for money, within all legislation.
Better Never Stops!!!
Insist on a Bespoke formula that's tailored to your horse/pony/dog's specific situation.
Bespoke can only be Bespoke if we know enough about your horse/pony/dog.
Our formulators have spent many many hours creating the enquiry forms. We believe we have an ideal set of questions (47 in total) to help us get a broad and deep understanding of your horse's (pony/dog) individual situation.
On absorbing the information given we often make calls direct to the customer to clarify certain points that could be interpreted differently. It's only then and at this point that we're happy to create a formula that would suit.
The thought of recommending any product, whether a Joint formula or a Calming formula, to any customer WITHOUT knowing the details of the individual situation would sit extremely uncomfortably with us now.
Situations change though. When they do, you must tell us formulators about it immediately via your Bespoke Page, whether on the Buy & Book facility or not. We can REFINE your formula at any point to best suit the new set of circumstances.
So if your horse's situation has changed, if struck down with lami, had an injury, struggling with pollen, flies or seasons or has loose stools with the change in routine, then we want to know about it. We'll refine your formula immediately and for free.
We have dynamic legal labels that identify the correct % of protein, crude oil, ash and moisture as required by trading standards for EVERY Bespoke formula. We made it work, so you can get proper value for money, within all legislation.
Better never stops